Pos Malaysia launches online payment system for Ubat Melalui Pos service

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Pos Malaysia representatives receive medicine parcels from MOH workers.

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KUCHING: Pos Malaysia Berhad (Pos Malaysia), the national post and parcel service provider, in collaboration with the Ministry of Health (MOH) and Kiplepay, is proud to announce the launch of an online payment system for its Ubat Melalui Pos (UMP) service.

This significant upgrade reflects a joint commitment to enhance healthcare accessibility and convenience for Malaysians, particularly for those with limited ability to visit healthcare facilities.

“The UMP service, operational since 2011, has been pivotal in ensuring patients receive their prescribed medications directly to their doorsteps, delivering essential services and convenience at the same time,” it said on Friday (June 14).

“For the period July-December 2023, UMP and Pos Malaysia have delivered more than 348,501 prescription parcels, underlining its crucial role in supporting MOH’s healthcare initiatives.

“The newly introduced online payment feature, integrated through Pos Malaysia’s payment gateway into the MOH’s MyUBAT app, allows patients to make secure and convenient payments from anywhere.

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“This system supports a variety of payment methods, including credit and debit cards and online banking, ensuring a seamless transaction experience for all users.

“This initiative showcases our commitment to innovation and accessibility in healthcare. By seamlessly integrating this cutting-edge payment technology into the UMP service, we’re streamlining operations and ensuring easy access and convenience for all. It is a testament to our dedication in meeting the diverse needs of the rakyat,” said Charles Brewer, group chief executive officer of Pos Malaysia.

“The introduction of an online payment  option through this partnership not only aligns with our digital transformation goals but also significantly enhances the user experience. It simplifies the process for our patients, many of  whom depend on this essential service for their monthly medication needs,”

said Norhaliza A. Halim, senior director of Pharmacy Services, MOH.

“We are thrilled to be part of revolutionising digital payments with secure transactions, seamless experiences, and unparalleled convenience. We are committed to delivering innovation that will provide hassle-free digital accessibility to everyone and cater to the ever-changing needs of our customers,” said Norhizam Kadir, executive director of Malaysia’s leading fintech e-wallet and payment company, Kiplepay Sdn Bhd.

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The UMP service is available at 394 MOH healthcare facilities nationwide. Interested users can access the MyUBAT mobile app through Google Play, the App Store, or AppGallery to register and make use of the online payment feature. For more information, visit https://myubat.pharmacy.gov.my.

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