SIBU: Automotive repair can be a very promising industry in view of the increasing number of vehicles on the road each year.
Bintulu Member of Parliament Datuk Seri Tiong King Sing said nowadays many people owned or used cars to move around.
“It is also common for a family to own several cars, thus repairing vehicles is a promising industry. But we must realise that if our workmanship is not good enough and our attitude is not sincere, we will eventually lose the trust and support of our customers.
“So I encourage the industry players to keep abreast with the latest information and to explore relevant knowledge and technologies,” he said when addressing a pre-Chinese New year gathering cum installation of new executive committee of Sibu Automobile Repairers Association (Sara) for 2020-2021 at a leading hotel here last Saturday night.
His text in Mandarin was read out by his representative, Councillor Joshua Ting Fu Yong.
Councillor Teo Nging Poh, who was re-elected as the association’s chairman, led his executive committee at an oath-taking ceremony witnessed by Joshua Ting, Pelawan assemblyman David Wong and Chairman of Sibu Municipal Council, Clarence Ting Ing Horth.
Tiong said in the context of the development of the Internet, the automotive industry is “faster” and “more accurate”.
He said the trend should be to pursue advancement as many automobile engines were becoming more sophisticated.
Thus, car maintenance professionals should keep up by using computerised tools to detect faults and damaged parts quickly and get them repaired immediately.
Nowadays, many companies are continuously improving user experience through strong technical strength and use of big data.
“Therefore, our automobile repair industry must be aligned with this aspect,” he said.
He urged companies who could afford it to consider encouraging employees to train in other countries, learn the latest professional knowledge, or invest in the latest maintenance instruments or equipment.
This, he explained, would enable them to provide better and more guaranteed car repair service to help car manufacturers become more competitive in the local market.
“What’s more important is ‘honesty’. When a customer entrusts a car to you, it is necessary to provide the best repair service. The customer’s road safety is the first principle to win his trust,” he said.
On the establishment of the Sara, Tiong hoped it should not forget to give back to the community by organising public welfare activities.
At the function, study incentives were also given to a number of members’ children who excelled in last year’s public examinations as well as tertiary education.
Four charity bodies also received monetary contributions, namely, Sibu Kidney Foundation, National Cancer Society of Malaysia Sibu, and Association for Children with Special Needs Sibu.
