KUALA LUMPUR: Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi vehicles in Malaysia, is offering exclusive deals and cash bonuses for the upcoming Raya celebrations.
Customers who book and register a new Mitsubishi from now until 30 June will enjoy cash bonuses worth up to RM9,000.
Existing Mitsubishi customers can take advantage of MMM’s service campaign from 1 June to15 July. Customers who service their Mitsubishi car at any authorised Mitsubishi Motors service centres will enjoy e-vouchers and free car air freshener (while stocks last).
Mitsubishi’s free maintenance package offers complimentary maintenance on parts lubricants and labour costs. Some of the free maintenance parts that are included are engine oil, oil filter, fuel filters, air cleaner, brake fluid, coolant, differential oil and transmission oil (Based on the recommended scheduled service).
In the J.D. Power Asia Pacific 2016 Sales Satisfaction Index (SSI) study, Mitsubishi Motors Malaysia was ranked first over 16 automakers with 815 points over 1000 points in an overall sales satisfaction among mass market brands in the SSI study.
The company scored an almost perfect score across the categories – satisfaction, sales initiation, dealership, deal, salesperson, delivery timing and process.
Now in its 14th year, the study examines sales satisfaction in the mass market segment across six factors that contribute to overall customer satisfaction with the new-vehicle purchase experience (in order of importance): salesperson (19 per cent); dealer facility (19 per cent); delivery timing (17 per cent); deal (16 per cent); delivery process (16 per cent); and sales initiation (13 per cent). Sales satisfaction is calculated on a 1,000-point scale.
