KUALA LUMPUR: Malaysia Aviation Group’s (MAG) airlines have been given regulatory approval by the Civil Aviation Authority of Malaysia to enable gate-to-gate connectivity starting July 1, 2023.
MAG owns and operates Malaysia Airlines, Firefly, and MASwings.
In a statement yesterday, the group said the move is part of its continuous commitment to enhancing customer experience and connectivity, making it the first airline group to provide this feature for travellers departing from Malaysia.
MAG said passengers can enjoy the convenience of staying connected to their personal/portable electronic devices (PEDs) from the moment they board the aircraft by enabling “flight mode” on their PEDs.
“Passengers will no longer be required to switch off their PEDs during take-off and landing, as was previously required due to regulatory and aircraft requirements,” it said.
MAG chief executive officer of airlines Ahmad Luqman Mohd Azmi said enabling gate-to-gate connectivity across all its airlines allows passengers to stay connected throughout their journey.
At the same time, Malaysia Airlines will also be offering complimentary Wi-Fi for all Business Suite and Business Class passengers as well as Enrich Platinum members from July 1, 2023 until Dec 31, 2023.
“As part of our connectivity strategy, we will be actively expanding the number of our aircraft equipped with Wi-Fi to provide an improved in-flight experience to our valued customers.
‘We will continue to invest in innovative technologies and services to meet the changing needs and provide comfort to our passengers as guests to our ‘home’,” said Ahmad Luqman.
In line with its fleet modernisation plans, MAG will also see the induction of new aircraft and technologies which will provide enhanced operational efficiency while keeping its sustainability commitments. – BERNAMA
