KUALA LUMPUR: MYAirline Sdn Bhd has suspended of its operations effective yesterday until further notice due to significant financial pressures.
In a statement early yesterday morning, the low-cost airline said it has come to this “extremely painful decision” because of financial pressures that have made it necessary to suspend operations pending the shareholder restructuring and recapitalisation of the airline.
“We deeply regret and apologise for having to make this decision as we understand the impact it will have on our loyal passengers, dedicated employees and partners.
“We have worked tirelessly to explore various partnership and capital-raising options to prevent this suspension. Unfortunately, the constraints of time have left us with no alternative but to take this decision,” its board of directors said.
Nevertheless, MYAirline noted that it would be committed to assisting those impacted through the situation and advise the affected passengers to not head to the airport and seek for alternative travel arrangements to their destinations.
“Kindly reach out to us at customercare@myairline.my, and our support team will be readily available to provide their assistance,” it said.
MYAirline also said the board, shareholders and MYAirline will work tirelessly to resume operations as quickly as possible but at this stage, the airline is unable to commit to any timeline.
Malaysian Aviation Commission (Mavcom) has instructed MYAirline Sdn Bhd to immediately discontinue the sale and booking of flights from all booking platforms until further notice following the carrier’s surprise announcement that it has suspended its operations effective yesterday.
The civil aviation regulator said the airline is still liable to refund consumers who have purchased tickets with the airline but are unable to travel.
“The commission is in close communication with MYAirline in addressing this issue. “Meanwhile, the commission is currently investigating the airline based on internal reviews and complaints received regarding the airline’s unpaid statutory payments to its employees, among others,” it said in a statement.
Mavcom also said it will provide further developments with regard to MYAirline’s operations in due course. Meanwhile, it has instructed MYAirline to immediately manage affected consumers which include, among others, notifying them of the suspension and publishing the said notification in the airline’s available communication channels. – BERNAMA
