BAU: The state government of Sarawak has created a platform for members of the public to provide constructive criticism on the quality of services. The Unit of Integrity and Ombudsman of Sarawak (UNIONS) has been set up to investigate all complaints thoroughly, using international ombudsman practices, which prioritize freedom, exception, equality, secrecy, and informality.
Datuk Dr Juanda Jaya, the Minister in the Premier’s Office (Integrity and Ombudsman), stressed the importance of providing concrete evidence to support complaints. He encouraged the public to use the platform wisely and assured them that all complaints would be investigated.
In addition, UNIONS has been taking proactive measures by visiting development and farming projects. The state government has granted Sarawak the autonomy to implement RM50 million federal projects without referring to Putrajaya, and contractors are expected to improve their productivity and efficiency to meet timelines and ensure quality.
To strengthen the administration of governmental bodies and local authorities, financial reports and expense estimates will be reviewed by the Cabinet Special Committee under UNIONS before being submitted for approval. The Integrity Tour Programme was launched in Bau Civic Centre, attended by community and tribal chiefs, members of development and safety village committees, councillors, and public servants. The programme is set to run from March 1 to March 3 in Lundu, Bau, and Kuching
“This is the most proactive steps by the state government to strengthen the administration and the ability of the internal management of certain government organisation in ensuring all of the governmental bodies and local authority can implement the goals and its main function effectively,” he added.
Also present in the ceremony was Deputy Minister of Transport Sarawak Datuk Hentry Harry Jinep, Serembu assemblyman Miro Simuh, political secretary to Premier of Sarawak Charles Chad Nissom, Director of UNIONS Semawi Mohamad, and Bau district officer Constantine Gerald David Jonas.
